Greeting from EazyChat (the “Application”) of EazyChat (“EazyChat”, “we”, “us” and/or “our”). This website is managed by EazyChat to provide information about our company and our software as a service, which will consists of real-time searching for information, creation, communication, feedback, messaging and archiving services and related systems and technologies (together with the website, the “Service(s)”) to our registered user and visitors (“you”, “your”).
What Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further defined below:
Personal Data That You Provide:
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, EazyChat often conducts research on its customer demographics, interests and user’s behaviour based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis, and EazyChat may share this aggregate data with EazyChat’s affiliates, agents and business partners. This aggregate information does not identify you personally. EazyChat may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, customers and to other third parties for other lawful purposes.
Use of Personal Data and Other Information:
Disclosure of Personal Data and Other Information:
In certain circumstances we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Your Use: We will display your Personal Data on the Service (e.g., profile page) according to the preferences you set in your account. Please consider carefully what information you disclose in connection with the Services, how you select your preferences, and your desired level of privacy. For example, if you provide your phone number or Skype handle for use in the Service, then users of the Service within your business will be able to contact you in those ways. Through certain features of the Service, you may also have the ability to make some of your files or information available to third parties or the public. Always remember that when you share any type of information with others, such information may be broadly and quickly disseminated.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Data may be part of the transferred assets. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.
Consultants and Similar Third Parties: EazyChat, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, hosting servers, providing data center services, maintaining databases and processing payments. When we use another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These third party companies are authorised to use your personal data only as necessary to provide these services to us.
Legal Requirements: EazyChat may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of EazyChat or third parties, (c) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (d) protect against legal liability.
Business Users: If you are a user whose company has a business account for the Services, our agreement with your company may contain additional terms and conditions relating to our use and disclosure of data (including Personal Data). In addition, your company’s administrator may have certain rights to access your information and Personal Data in connection with the Services and to set your company’s policies regarding your use of various aspects of the Services. Please refer to your company administrator if you have questions regarding any of the foregoing.
Information Collected for our Clients: EazyChat collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the EazyChat’s Client (the data controller). If the Client requests EazyChat to remove the data, we will respond to their request within 30 working days. We will retain personal data we have possession of on behalf of our Clients for as long as needed to provide services to our Client. EazyChat will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices: You can choose not to provide any Personal Data. If you choose not to provide any Personal Data, you may not be able to use our Services. To keep your Personal Data accurate and up to date, please use the settings and preferences page to update, correct or delete Personal Data in our possession. These changes take effect immediately. You may turn off cookies as described above, but if you do so you may not be able to use our Services.
Data Retention: We will retain your Personal Data for as long as your account is active or as needed to provide you with our services. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children: As a Service is directed to adult business users, EazyChat does not knowingly collect Personal Data from children under the age of 13. Children should not use the Service or submit any Personal Data through the Services. If you have reason to believe that a child under the age of 13 has provided Personal Data to EazyChat through the Services, please contact us here, and we will proceed to delete that Personal Data from our databases.
Testimonials: We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your agreement and consent we may post your testimonial along with your name and the name of the company. However, if you wish to update or delete your testimonial, please contact us here.
Security: EazyChat takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access or disclosure. If you have any questions about security on our website, you can contact us here. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free. Therefore, you should take special care in deciding what information you want to share electronically in connection with the Service.
Other Terms and Conditions: Your access to and use of the Services is subject to our Terms of Service.
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or send an email to email@example.com
This document was last updated on December 4, 2019